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Transform your brand by changing who you talk about.
When you think of your brand, it’s too easy to think of it in terms of who you are or what you do. Maybe you’re the manufacturer of stylish athletic shoes. Or you’re the maker of very user-friendly digital devices.
This is how the majority of brands end up defining themselves. Then when they want to tell us about their brand, they do it by detailing functions and features. This makes sense to them. They’ve been thinking hard about who they are or what they do. And they want to tell us about the conclusions that they have arrived at.
So why do we care so little about what they have to say?
Because it has nothing to do with us. It’s all about them talking about themselves. It’s an inward focus.
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The real magic is when the inward focus turns outward.
Let’s go back to that manufacturer of stylish athletic shoes and the maker of those user-friendly digital devices.
When Nike chose to express its brand, it told us to Just Do It. Its message wasn’t about who they were or what they did. Instead, it focused on helping us discover the athlete in each of us. Just Do It recognized that there is potential in each of us to…