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The future of branding is problem-centric. Here’s why.

Dan Salva
3 min readOct 18, 2024

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To truly connect with people and drive long-term success, brands need to evolve beyond superficial messaging and focus on solving real-world problems.

The shift in people’s priorities

Traditional branding often revolves around creating a strong identity, crafting compelling narratives, and building brand awareness. While these elements are important, they are no longer sufficient. Today, people want real help from the brands they choose.

Recent research suggests that people are prioritizing personal value. They want brands to address their concerns and offer solutions to their problems. In short, there is more emphasis now on the ‘Me’ over the ‘We’.

While social responsibility is still important, companies may need to focus on how the brand can improve individual lives. This shift in priorities underscores the importance of adopting problem-centric branding.

Problem-centric branding is a strategic approach that prioritizes solving customer problems over simply promoting products or services. Instead of focusing on features and benefits, brands adopt a problem-solving mindset, identifying pain points and developing innovative solutions.

The shift to problem-centric branding

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Dan Salva
Dan Salva

Written by Dan Salva

Dan is an expert brand strategist and author of the book Big Audacious Meaning — Unleashing Your Purpose-Driven Story. He is a founder at Will & Grail.

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