It’s rare that we find a company that understands what its brand language can do. Maybe that’s why, when we encounter it, it feels enchanting.
I had that experience walking through a Target store. I was cutting through the aisle back near the pharmacy when I was stopped by a display for bandages. No, really. Bandages. The brand that stopped me was Welly. Welly exists in a tough category. The way most people describe its product is by using the trademark of the segment’s biggest player — Band-Aid. In fact, it’s hard to describe exactly what you’re talking about without calling it a Band-Aid. It’s tough to compete when your competitor’s name has achieved that kind of ubiquity.
But Welly has found a way to stand out. And the brand language has much to do with that.
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Language = surprise + delight
The Welly products sport tasteful colors and whimsical designs. Other products in the category have used playful designs in the past. But those have felt like an attempt to simply be kid-oriented. Welly, too, has playful products for kids, but the overall design makes it feel more like a fashion item meant to relate to the people who actually pay for the bandages — the parents.
