Is your brand stopping short of everything it could be?

I was talking with an organization that was about to launch a new brand. They were spending significant time and money. And preparing to make a multi-year commitment.

We talked about their expectations for the brand. They stressed that it had to be something more than a name or a symbol. It had to contribute to the financial success of the organization.

While that is undeniably important, it still felt like a low bar. Of course the brand should be more than some logo. A brand should give you a reason to buy. And that should be more than us simply rattling off our features. It should connect directly to how it helps to improve life. But a brand shouldn’t stop there.

The enlightened brand

The brand should engage you in a way that makes you feel connected to something larger. The brand should help you feel like your purchases are doing more than buying you goods and services. It should make you feel like those purchases are helping to support a pursuit of something better for all of us.

This is most obvious in the brands that embrace the buy-one-give-one model like Warby Parker and TOMS shoes. But it’s not limited to that model. When you buy Dove’s products, you’re helping in their pursuit to evolve the definition of beauty in order to…